Product care instructions for PSG Sweden.
Welcome to PSG Sweden's clothing webshop. By using and visiting our website, you agree to comply with the following terms and conditions in accordance with European regulations::
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Returns :
- You can return unused and unwashed items within 15 days of purchase date for a full refund.
- All original tags must be attached, and the item must be in its original packaging.
- To initiate a return, contact our customer service at info@psgsweden.com for further instructions. .
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Exchanges :
- If you want to exchange an item for another size or color, please contact us at info@psgsweden.com within 15 days from the purchase date.
- Exchanges are subject to availability. If the desired item is not available, a refund will be issued.
- The item for exchange must be in its original condition with all tags attached.
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Return shipping :
- The customer is responsible for the return shipping costs unless the item received was damaged or faulty.
- We recommend using a trackable shipping service to ensure a safe return of the item.
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Refunds :
- We try to process all returns as quickly as possible for you to receive your refund. Wait 14 days. You should receive a confirmation email once your return has been processed and your refund has been made.
- It may take between 3 and 10 business days for the funds to appear back to the original payment method.
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Damaged or incorrect goods :
- If you receive a damaged or incorrect item, please contact us immediately at info@psgsweden.com for assistance.
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Items on final sale :
- Clearance items are not eligible for return or exchange unless they are damaged or faulty.
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Contact us :
- If you have any questions or need further assistance with returns or exchanges, please contact our customer service at info@psgsweden.com .
Thank you for shopping with PSG Sweden. We appreciate your support and hope you will enjoy your shopping experience with us!